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CORONAVIRUS OFFICE UPDATE MARCH 20, 2020
We hope you are all doing well during these difficult times. Our goal is for all of us to get through this in good health. It is in everyone’s best interest to minimize exposure and follow the CDC and Health Department recommendations. To stay healthy in all aspects of your lives eat and hydrate properly, exercise, get fresh air, make sure your children stay up to date on their immunizations, and contact us with any health concerns – physical or emotional.
For the past week we have successfully seen any patient with respiratory symptoms or possible Coronavirus exposure who needs to be seen in our “Isolation Suite” on the first floor (with a separate door to the outside) of the Eldersburg Medical Center. This has worked very well for the patients to receive the care they need without any potential contamination to our regular office #205 or the Medical Center.
Hopefully we will have a quick resolution (an anti-viral treatment, seasonal change effect, etc.); but as the numbers of Coronavirus cases increase, to limit person-to-person contact, we are making the following recommendations:
#1 CHECK-UPS. Any “Well Child Visits” that include immunizations should be kept. This includes any check-ups from birth through 18 months plus many of the later check-ups. If you are unsure, call the office. IMMUNIZATIONS ARE CRITICAL FOR YOUR CHILD’S WELL-BEING. For other routine check-ups, as your appointment date approaches, call the office and if there are no pressing issues we can postpone for a few weeks.
#2 SICK VISITS – ACUTE AND CHRONIC ISSUES.
Although “Face-Time Appointments” are often not as effective as in-office encounters, we are now offering the use of “Telemedicine Appointments” for issues that need to be addressed and don’t require an in-office visit right away. This could include a mild respiratory or GI illness, mild trauma, rash, allergy, emotional problems, school issue, etc. To set up such an appointment, just call the office as you would normally do – 410-795-7300. If the doctor is available at that time a “Face-Time Appointment” will be at that time. If the doctor is not available, an appointment time will be made for later in the day. At this time, there will be no copay charge to you for “Telemedicine Appointments.”
For any patient who needs to be seen with any potential Coronavirus issues, we will use the Isolation Suite. For any issues the least bit suspicious, whether your child needs to be evaluated in the Isolation Suite, treated over the phone or directed to another medical facility, one of us on the phone with you will make a determination prior to your appointment.
For any patient who needs to be seen with any NON-potential Coronavirus issues, we will use our regular office #205.
We hope these measures to be short term, but we do not want your child’s health to be impacted adversely in any way because of the current crisis.
Carroll Pediatric Center has been serving Carroll and the surrounding counties for over 43 years. We are available for our patients 24/7 and continue to accept just about all insurances. We look forward to providing superior prompt care to your family for many more years and generations.